Product Operations
Core
Design the operating rhythm, drive cross-functional alignment, run programs to completion, and close the voice-of-customer loop for Glean's Work AI platform.
Role type
Senior Product Operations Manager (AI-first)
Builds
Scalable product development processes and agentic capabilities for enterprise SaaS
Domain
Enterprise AI / Workforce Productivity
Deliverable
product features
Required skills
Systems thinking, Influence without authority, Program management rigor, Comfort with ambiguity, Sharp writing, Product analytics fluency, Technical aptitude with Jira
Preferred skills
SQL or similar data tools, Experience with AI technologies
Technologies
Jira, SQL
Responsibilities
Design the operating rhythm (roadmap cadence, launch reviews, feedback loops), Drive cross-functional alignment between R&D, GTM, and PMM, Run programs to completion, Close the voice-of-customer loop, Own the written record and product org narrative
Seniority
Senior, hands-on IC
