Software Engineer
Core
Full stack engineer building customer-facing tools and internal process automations for a SaaS platform serving salons and spas.
Role type
Senior full stack software engineer (customer success focus)
Builds
Customer-facing tools, internal process automations, and AI knowledge base tools
Domain
SaaS / Salon & Spa management
Deliverable
production ML models | product features
Required skills
Full stack development, modern frontend frameworks, backend languages, relational databases, cloud infrastructure, Git workflows, CI/CD, AI-assisted development tools
Preferred skills
Customer-facing experience, English fluency, entrepreneurial mindset
Responsibilities
Build and ship features end-to-end across the stack, handle technical customer support inquiries, translate user feedback into technical work, create documentation and AI knowledge base tools, automate systems throughout the customer journey
Seniority
Mid-level, hands-on IC