ITAD Business Analyst
Core
Supports IT Asset Disposition (ITAD) operations through data analytics, reporting, process improvement, and ITAD portal support.
Role type
Business Analyst (ITAD Operations)
Builds
Power BI dashboards, reports, and ITAD portal enhancements
Domain
Supply Chain & Operations (ITAD/Reverse Logistics)
Deliverable
dashboards & analysis
Required skills
Power BI, Data visualization, Data analysis, KPI development, Data validation, Business requirements gathering, Process analysis, UAT, User support, Documentation
Preferred skills
Power Query, SQL, DAX, Advanced Excel, Data modeling, Workflow support, ITAD experience, Reverse logistics, SAP/ERP, Process automation
Technologies
Power BI, SQL, DAX, Excel, SAP
Responsibilities
Develop and maintain Power BI dashboards and reports; Analyze operational data to identify trends and root causes; Define and monitor KPIs; Support the ITAD portal and assist users; Partner with teams to enhance portal functionality; Gather requirements and translate them into solutions; Validate data quality across systems; Support UAT for portal changes; Collaborate on process improvements; Prepare performance reporting for operational reviews.
Seniority
Mid-level, hands-on IC