Manager, US Trade and Distribution Operations - Flu Operations
Core
End-to-end operational leadership of GSK's US seasonal influenza business across direct and indirect customers, managing prebook, demand, allocation, pull-through, order execution, claims, and returns.
Role type
Manager, US Trade and Distribution Operations
Builds
Coordinated operational execution across Trade & Distribution, eCommerce, Order-to-Cash, Supply Chain, Finance, and global manufacturing partners for the US Flu business.
Domain
Pharmaceuticals / Vaccines / Seasonal Flu Operations
Required skills
Cross-functional operations leadership, demand planning, supply chain management, eCommerce operations, order-to-cash processes, claims and returns management, stakeholder management, process improvement, data analysis, project leadership
Preferred skills
US Flu market dynamics knowledge, GSKDirect/eCS/SAP experience, pharmaceutical distribution models, Power BI, system implementation, change management
Technologies
GSKDirect, eCS, SAP, Power BI, returns platforms
Responsibilities
Lead cross-functional Flu operations matrix and establish integrated operating plans; Convert commercial strategy into executable processes and controls; Lead prebook, demand, allocation, and pull-through processes; Serve as business lead to eCommerce team for platform functionality; Provide oversight of orders, claims, deductions, returns, and recalls; Develop seasonal dashboards and performance reviews; Drive simplification and automation across the Flu operating model.
Seniority
Manager, hands-on IC with team leadership