Coveware - Incident response Director (Remote: West Coast / Pacific Time)
Core
Lead incident response operations for ransomware cases, managing client experience from onboarding to case closure, negotiating with cyber criminals, and overseeing financial settlements.
Role type
Senior Incident Response Director / Team Lead
Builds
Ransomware incident response service and client recovery process
Domain
Cybersecurity / Incident Response
Deliverable
client delivery
Required skills
Cyber incident response operations, team building and management, negotiation with cyber criminals, financial operations for settlements, process improvement, stakeholder communication
Preferred skills
Product development from customer feedback, data-driven decision making, law enforcement and commercial partner interaction
Technologies
None explicitly listed
Responsibilities
Handle incident response cases, own customer experience from onboarding to case closure, negotiate with cyber criminals, manage financial operations for settlements, interact with commercial partners and law enforcement, follow and improve operations compliance procedures, travel to speak at industry gatherings
Seniority
Senior, hands-on IC with management responsibilities
