Director - SN Risk & Compliance Manager
Core
Own the risk and compliance position of the ServiceNow and enterprise tools platform, ensuring compliance and fitness for intended use across its operational life for a global biopharma company.
Role type
Director-level ServiceNow Risk & Compliance Manager
Builds
Automated compliance controls for GxP, SOX, CAB, and electronic signatures within the ServiceNow platform
Domain
Biopharmaceuticals / Regulated IT / ServiceNow Platform
Required skills
Risk-based software development lifecycle, Computer system validation (CSV), Automated control assurance, Regulatory inspection support, AI/ML accountability assessment, Privileged access management, Vendor capability assessment, Change management governance, Management monitoring evidence, Segregation of duties
Preferred skills
Willingness to withhold releases without evidence, Precision in controlled documentation, Platform literacy for control testing, Collaborative enablement with delivery teams, Composure during audits, Persistence on remediation
Technologies
ServiceNow, Digital Risk Navigator, GxP, SOX, ITIL 4, GAMP 5
Responsibilities
Run Risk and Compliance Assessments to classify changes onto Standard or GxP tracks, Verify Digital Risk Navigator control attestation before release, Assure automated compliance controls in ServiceNow change management, Maintain platform qualification and release documentation, Complete AI Accountability Reports for platform features, Support internal audit and regulatory inspections, Hold boundaries with QA, ITSM, and Governance functions
Seniority
Director, strategic oversight with hands-on technical assurance
