Calibration Lab Manager (OCS)
Core
Lead daily operations of a multi-disciplined calibration laboratory, managing workflow, technician assignments, and quality support for customers in Northeast Ohio and Western Pennsylvania.
Role type
Senior IC laboratory operations manager (calibration)
Builds
Calibration services and measurement reports for industrial and commercial clients
Domain
Industrial metrology and calibration services
Required skills
Calibration operations management, ISO/IEC 17025:2017 compliance, technical troubleshooting, workflow optimization, team leadership, measurement uncertainty analysis
Preferred skills
Supervisory experience in accredited labs, IndySoft/ERP system familiarity, multi-location operations experience
Technologies
ISO/IEC 17025:2017, IndySoft, ERP systems
Responsibilities
Direct daily laboratory activities and assign jobs based on technician skills; Monitor work in progress, aging orders, and QC queues to address delays; Provide hands-on technical guidance and support for calibration discrepancies; Lead, coach, and develop calibration technicians; Partner with leadership on hiring and employee development; Coordinate with customer service on work priorities and status updates
Seniority
Senior, hands-on IC with management responsibilities