IT Salesforce Development Manager
Core
Technology leader and point of contact for Salesforce platform (Sales Cloud, Financial Services Cloud, Marketing Cloud, Experience Cloud) and related integrations in a banking environment.
Role type
Senior IC Salesforce Development Manager (Application Management & Strategy)
Builds
Scalable CRM solutions, customer engagement applications, and related integrations for the bank.
Domain
Banking / Financial Services / CRM
Required skills
Salesforce platform expertise, application architecture, project management, vendor management, budget management, banking domain knowledge, team leadership, stakeholder management
Preferred skills
Salesforce Financial Services Cloud (FSC) and Marketing Cloud (SFMC) expertise, Salesforce Agentforce and Data 360 knowledge, Agile and Waterfall methodologies, cross-functional project leadership
Technologies
Salesforce, Sales Cloud, Financial Services Cloud, Marketing Cloud, Experience Cloud, Service Cloud, DocuSign, Slack, Zoom
Responsibilities
Define and execute Salesforce platform roadmap, establish governance standards and architectural best practices, lead application support team for end-to-end support, manage vendor relationships and budgets, participate in technical design sessions and architecture reviews, monitor system issues and end-of-day processes, partner with Compliance, Risk, and Security teams.
Seniority
Senior, hands-on leadership