Senior Director, HP on HP Customer Zero
Core
Define and execute HP's strategy for digital workplace innovation, employee productivity, and enterprise adoption of HP products, serving as the internal 'Customer Zero' to align employee needs with product roadmaps.
Role type
Senior Director, Strategy & Enterprise Deployment
Builds
Enterprise-scale digital workplace initiatives, AI adoption programs, and customer proof points for HP products.
Domain
Enterprise IT, Digital Workplace, Product Strategy
Deliverable
product features
Required skills
Enterprise digital workplace strategy, Product management, Enterprise IT operating models, Global cross-functional leadership, Large-scale technology deployment, Organizational change management, Executive stakeholder influence, Portfolio strategy, IT service management, Data-driven experience measurement
Preferred skills
MBA or advanced degree, Product management certifications, IT service management certifications, AI certifications, Cloud certifications, Enterprise architecture certifications
Technologies
Edge AI, PCs & endpoint hardware, Digital workplace technologies, Collaboration platforms, Print services, Managed services, DEX platforms, Enterprise software, Analytics
Responsibilities
Define and execute the strategy for HP's global digital workplace; Partner with business units to evaluate new products and influence roadmaps; Lead enterprise deployment and operationalization of HP products and AI solutions; Translate employee needs into product requirements and strategic recommendations; Establish measurable business outcomes for technology adoption; Drive enterprise workplace innovation programs; Lead executive governance for technology innovation; Build partnerships across product, engineering, IT, security, and HR; Establish governance and operating models for global deployment; Represent HP as a thought leader in digital workplace strategy.
Seniority
Senior Director, Strategy & Leadership