Product Design Intern for AI and Human Agents Platform
Core
Design end-user experiences and tools for a unified AI platform combining conversational AI agents and human agent augmentation for contact centers.
Role type
Product Design Intern (UX/UI)
Builds
AI-powered business workflows and automations for contact center operators
Domain
Customer Experience / Contact Center / Generative AI
Deliverable
product features
Required skills
User-centered design, Interaction design, Visual design, User research, Prototyping, Figma
Preferred skills
Proficiency in AI tools (Cursor, Claude, V0), Academic or personal project portfolio
Technologies
Figma, Cursor, Claude, Voice API
Responsibilities
Generate novel UX ideas for Conversation Intelligence and AI Agents, Analyze user and business challenges to propose solutions, Support user research including usability testing and customer interviews, Prototype quickly to explore UI paradigms, Collaborate with Engineers, PMs, and ML experts, Present concepts to cross-functional teams
