Senior Case Manager
Core
Pro-actively and effectively manage end to end workers compensation claims, including disability management aspects within legislation or policy in a Self-Insured environment.
Role type
Senior Case Manager (Workers Compensation)
Builds
Rehabilitation plans, wellness plans, and claim strategies for self-insured workers compensation claims
Domain
Insurance / Workers Compensation / Disability Management
Deliverable
client delivery
Required skills
workers compensation claims management, liability assessment, recovery assessment, rehabilitation provider management, health promotion activities, stakeholder engagement
Preferred skills
empathy, resilience, motivation, attention to detail
Technologies
AI-powered technology (for admin reduction)
Responsibilities
Prepare and implement strategies to achieve optimum outcomes and minimize claim costs; Liaise with internal and external stakeholders to progress strategies; Assess liability and recovery relevant to legislation or policies; Proactively manage rehabilitation providers and approval of rehabilitation/wellness plans; Conduct health promotion activities to enhance customer wellbeing
Seniority
Senior, hands-on IC with coaching and escalations responsibilities
