Customer Quality Engineer (CQE) – ASIC Products
Core
Primary quality interface between customers and internal engineering teams for ASIC products, managing field quality issues and driving root-cause analysis.
Role type
Customer-facing quality engineer (ASIC)
Builds
ASIC products
Domain
Semiconductor / ASIC manufacturing
Deliverable
client delivery
Required skills
Root cause analysis, RMA management, cross-functional collaboration, semiconductor failure analysis, corrective action planning, quality metrics reporting
Preferred skills
Electrical Engineering degree, 2+ years semiconductor quality experience, ASIC product development knowledge, leading 8D investigations
Technologies
8D methodology, CAPA, semiconductor failure analysis tools
Responsibilities
Manage end-to-end RMA process for returned ASIC devices, lead cross-functional root-cause investigations, communicate quality status and corrective action plans to customers, monitor and report customer quality KPIs, partner with foundries and manufacturing teams on containment actions
Seniority
Mid-level, hands-on IC
