NPI Product Quality and Return Material Authorization (RMA), Sr. Staff Engineer / Manager
Core
Leads Product Quality functions across New Product Introduction (NPI) and Return Material Authorization (RMA) organizations, ensuring product readiness, reliability, and effective resolution of customer and field issues.
Role type
Sr. Staff Engineer / Manager, Semiconductor Quality Engineering
Builds
Reliable semiconductor products for global customers
Domain
Semiconductor manufacturing and testing
Required skills
Root cause analysis, RMA processing, NPI quality management, semiconductor quality knowledge, electrical test equipment troubleshooting, cross-functional leadership, CAPA implementation, statistical analysis, risk assessment
Preferred skills
MS in Engineering, 10-15 years experience, RF/Baseband/Power Management knowledge
Technologies
ATE, XRAY, CSAM, IV curve, system level test, bench testing
Responsibilities
Conduct technical evaluations of customer returned devices to determine root cause; Track RMA analysis cycle time and initiate corrective actions; Act as conduit between customers, Product Core Team, and Branch CQE; Drive improvement of internal quality systems to reduce outgoing product quality DPPM; Serve as Quality Engineering representative in NPI core teams; Work with cross-functional teams to apply lessons-learned upstream; Lead teams to resolve escalated Quality issues in HVM
Seniority
Senior, hands-on IC with management responsibilities
