Technical Estimator and Project Manager III (Spec, Entrance Hardware)
Core
Senior specialist responsible for processing sales, managing order management, providing quotations, and serving as a primary liaison for a select group of customers to ensure satisfaction and account growth.
Role type
Senior IC Technical Estimator and Project Manager
Builds
Sales quotes, order management processes, and customer account assignments
Domain
Architectural glass and building products
Required skills
Pricing and margin analysis, Negotiation, Technical knowledge of glass systems and product compatibility, ERP system navigation, Customer relationship management, Bid request interpretation
Preferred skills
Associate degree, High closing ratio on quotes
Technologies
ERP systems, CRL website
Responsibilities
Deliver world-class customer service and manage order management, Provide accurate quotations and meet SLA for quote turnaround, Listen to customer needs and provide troubleshooting assistance, Document customer interactions in ERP, Support the sales team in achieving sales targets, Act as a subject matter expert (SME) in the product group
Seniority
Senior, hands-on IC