Analista Sênior de Excelência Operacional Treinamento - Mercado Envios
Core
Identifying training needs, implementing strategic actions to improve operational indicators and processes, and creating data-driven insights to support regional leadership in optimizing the training area.
Role type
Senior Operational Training Analyst (Data & Process Optimization)
Builds
Training strategies, operational dashboards, and process automation tools for the logistics team.
Domain
Logistics / E-commerce / Training
Deliverable
dashboards & analysis
Required skills
Data analysis, Dashboard creation, Process automation, SQL basics, Google Workspace, AI tools, Operational training design
Preferred skills
Project management, Stakeholder communication, Change management
Technologies
Google Workspace, SQL, AI tools
Responsibilities
Identify training needs and implement strategic actions to improve operational indicators; Create and structure local dashboards and develop process automations; Translate operational metrics into actionable training plans; Facilitate communication with operational units to align tools with local needs; Lead training initiatives for new projects with Operations and Technology teams.
