Fleet Manager
Core
Lead the Roadside Assistance Club Fleet Operations to ensure maximum safe and efficient utilization of associates and resources 24/7, focusing on member satisfaction and cost control.
Role type
Senior Fleet Manager (Roadside Assistance)
Builds
Roadside assistance fleet operations and member service delivery
Domain
Automotive services / Roadside assistance
Required skills
Fleet operations management, team leadership (up to 60 staff), budgeting and financial analysis, recruitment and retention, performance management, emergency response coordination, vehicle operation (light/medium duty trucks), automotive computer systems knowledge
Preferred skills
Towing and recovery certification, battery technician certification, roadside problem solving technician training
Technologies
Automotive computer equipment, mobile technology, telecommunications, software applications
Responsibilities
Manage fleet operations 24/7 including holidays and emergencies, direct reporting levels of 1-3 Supervisors and up to 60 front-line staff, develop and analyze annual budgets, oversee accounts payable and receivable, provide leadership in personnel development and training, ensure maximum safe and efficient utilization of resources
Seniority
Senior, hands-on IC with management authority