Software Engineer, Product
Core
Build product features for an agentic support platform that enables B2B companies to scale AI-native support teams by allowing humans and agents to collaborate on customer work.
Role type
Senior full-stack product engineer (AI-native support platform)
Builds
Product features for an agentic support platform
Domain
B2B SaaS, AI/ML, Customer Support
Deliverable
product features
Required skills
Full-stack development, AI integration, prototyping, product sense, startup experience, autonomous project management
Preferred skills
React, Golang, GraphQL, AWS, building agentic products in production
Technologies
React, Golang, GraphQL, AWS
Responsibilities
Build features for post-Sales roles to run operations more efficiently using AI; Build prototypes and iterate quickly; Work independently with high autonomy; Collaborate with PMs, designers, and senior engineers