Analista de Transformación - Desempeño, Automatización e BI - Mercado Envíos
Core
Manage and evolve KPIs (SLA, accuracy, AI agent performance) for the logistics platform, build advanced SQL queries, generate insights to drive product/business evolution for SMEs, and structure dashboards to translate data into actionable reports.
Role type
Senior Business Analyst (Data & Automation)
Builds
Logistics platform features, AI agents, ML models, and data infrastructure for Mercado Envíos
Domain
E-commerce logistics and supply chain
Deliverable
production ML models | dashboards & analysis
Required skills
Advanced SQL, KPI management, Data analysis, Hypothesis testing, Technical communication, Process automation, AI/ML concepts, Stakeholder management, Self-management
Preferred skills
Knowledge of Mercado Envíos
Technologies
SQL, AI agents, Machine Learning
Responsibilities
Explore data and build advanced SQL queries to analyze platform metrics; Define business problems and select the most effective solution (AI agent, ML model, or process adjustment); Structure dashboards and databases to consolidate information from multiple sources; Act as a technical reference and support for other analysts in the team; Proactively search for solutions and propose process improvements.
