Director, Implementation Success
Core
Lead complex technical and clinical implementations for hospital clients to deliver measurable ROI and ensure successful adoption of healthcare operations solutions.
Role type
Director, Implementation Success (Healthcare IT)
Builds
Implementation frameworks, client success outcomes, and scalable delivery models for Perioperative Care Coordination
Domain
Healthcare IT, Hospital Operations, EMR Integration
Deliverable
client delivery
Required skills
Strategic team leadership, Healthcare IT implementation, EMR workflow design, ROI methodology, Executive stakeholder management, Organizational change management, Process standardization, Cross-functional collaboration
Preferred skills
Epic or Cerner experience, Hospital EMR implementation background, Mission-driven team building
Technologies
Epic, Cerner, EMR systems
Responsibilities
Build and lead an implementation team; Develop deep understanding of Pre-Anesthesia and Pre-Surgical workflows; Collaborate with client PAT teams and internal product/engineering to define efficient paths to ROI; Own design and execution of complex technical implementations; Represent company in executive client meetings; Mentor cross-functional teammates on clinical workflows and product roadmapping; Deliver cohesive product vision aligned with company goals