French Quality Analyst - Programmatic Marketing

Schedule: Mon - Fri - 9h-18h - Hybrid role

Location: Lisbon, Portugal

Job Overview

We are seeking a detail-oriented QA Specialist to act as a product expert and provide support to the Agency Success Leads team. In this role, you will be responsible for ensuring 100% quality across all deliverables and output files produced by production associates.

You will support a team that provides specialized services to programmatic advertising accounts across various industries, helping to drive media strategy, adoption, account growth, and customer success. The QA Specialist will play a key role in maintaining high-quality standards and ensuring accurate, client-ready deliverables.

Requirements

• Experience working as a Quality Analyst
• Experience delivering written and oral feedback
• Fluent in French
• Hybrid work model
• Have at least 2 years of experience as a product expert
• Demonstrated hands-on experience with DV360 (Display & Video 360), CM360 (Campaign Manager 360), and Google Ads is mandatory.
• Excellent communication, data skills and facilitation skills
• Bachelors degree or equivalent
• Excel, Presentation and visualization skills are a must
  
  

Roles And Responsibilities

• Perform quality audits on al outputs and deliverables by adhering to Google’s quality framework
• Provide detailed feedback based on findings in the quality audits
• Responsible for driving feedback and refresher sessions with agents and fi ling process and knowledge gaps.
• Good Analytical Skills ( ability to analyze what fundamentals does the agent lack)
• Communication Skills (Should be able to communicate feedback effectively)
• Escalate issues found during audit to supervisor
• Support Trainers with Refresher Sessions and Identifying Key opportunities to expand DV360
• Work alongside other SMEs from other Business Units
• Stays up-to-date with product knowledge to make effective recommendations for improved performance.
• Provide DV360 expert inputs on training materials and SOPs
• Problem Solving, be able to proactively find workarounds and find solutions independently or with support from team
• Quickly learning about other platforms (such as CM360 and Google Ads)
• Check the Checker: check & periodical reviews of Quality Prechecks
• Discuss/ suggest the way forward, improvement areas to the customer/process
• Identify product training needs for new product launches/ changes
• Works to ensure that team morale is high, and drive a culture of continuous improvement within the team
• Programmatic Media experience mandatory as this will be a product driven role.
  
  

Offer

Pleasant and inspiring working atmosphere;

Opportunity to be part of a rapidly expanding global organization;

Training & development opportunities;

Relocation allowance & support (For candidates moving from abroad).