Senior Salesforce Developer - Service Cloud
Core
Designing and maintaining custom Salesforce Service Cloud solutions to enhance customer service operations for enterprise clients.
Role type
Senior Salesforce Developer (Service Cloud)
Builds
Custom Service Cloud applications, integrations, and automation workflows
Domain
Enterprise Customer Service / Cloud CRM
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Apex, Lightning Web Components (LWC), Service Cloud configuration, REST/SOAP API integration, Salesforce Flow, SOQL/SOSL, Git, CI/CD pipelines
Preferred skills
Architectural design, technical mentorship, event-driven architectures
Technologies
Salesforce, Apex, LWC, MuleSoft, REST APIs, SOAP APIs, Salesforce DX
Responsibilities
Develop and maintain custom Salesforce Service Cloud solutions; Lead technical design and architecture of solutions; Configure and enhance core Service Cloud capabilities; Design and manage integrations with external systems; Optimize data models, system performance, and automation; Conduct code reviews and provide technical mentorship
Seniority
Senior, hands-on IC with leadership responsibilities