Production and Application Engagement Engineer
The Opportunity
The Production and Application Engagement Engineer are responsible for managing and supporting production-related applications, ensuring system stability, user adoption, and alignment with business requirements.
This role acts as a key coordinator between business users, IT teams, and external partners to drive efficient operations and continuous improvement in manufacturing applications.
How You’ll Make An Impact
SAP Application Engagement Engineer. (50%)
We offer
Benefits
At Hitachi Energy Thailand, we offer a suite of employee benefits to complement our pay offering, supporting employees’ financial, physical and mental wellbeing:
The Production and Application Engagement Engineer are responsible for managing and supporting production-related applications, ensuring system stability, user adoption, and alignment with business requirements.
This role acts as a key coordinator between business users, IT teams, and external partners to drive efficient operations and continuous improvement in manufacturing applications.
How You’ll Make An Impact
SAP Application Engagement Engineer. (50%)
- Act as the main point of contact providing support for production applications (e.g., SAP S/4HANA, MES) to ensure smooth operations.
- Ensure system availability, reliability, and continuity of production processes through effective issue resolution and escalation.
- Monitor system performance and ensure data accuracy in SAP S/4HANA, with all transactions completed correctly and on time.
- Collaborate with cross-functional teams (Production, Planning, Logistics, Maintenance, IT, BPO, and Developers) to support daily operations and system improvements.
- Identify improvement opportunities and drive optimization initiatives for production systems and shopfloor operations.
- Support system implementations, digital transformation initiatives, change/request management, and participate in testing activities (UAT, regression).
- Define and track KPIs, ensure compliance with internal controls, and facilitate user training and adoption of new systems.
- Plan and control production packing activities to ensure completion according to production schedules and delivery timelines.
- Monitor daily packing output and performance, ensuring targets are achieved with optimal resource utilization.
- Identify and resolve production bottlenecks, minimizing delays and improving overall packing efficiency.
- Ensure compliance with quality standards and operational procedures in all packing processes.
- Analyze packing performance and implement continuous improvements to enhance productivity, reduce costs, and improve delivery reliability.
- Bachelor’s degree in Industrial Engineering, IT, Supply Chain, or a related field.
- Minimum 5–10 years of experience in production planning, shop-floor control, SAP support, and/or production and process improvement in a manufacturing environment.
- Strong hands-on experience in SAP S/4HANA (mandatory), especially:
- SAP PP (Production Planning) – mandatory
- SAP MM (Materials Management) – mandatory
- SAP PS (Project System) – preferred
- Good understanding of ERP, MRP, and MES systems.
- Solid knowledge of SAP master data, including BOM, routing, work centers, and production versions.
- Strong analytical thinking and problem-solving skills.
- Good understanding of manufacturing and operational business processes.
- Ability to communicate effectively with both IT and business users, and to act as a key coordinator between functions.
- Demonstrated ability to drive improvement initiatives and support system implementation projects.
- Proactive mindset with a continuous improvement approach.
- Good command of Thai and English (written and spoken).
- Able to communicate and work effectively with foreign colleagues and participate in new project implementations.
- Experience in transformer manufacturing will be an advantage.
We offer
Benefits
At Hitachi Energy Thailand, we offer a suite of employee benefits to complement our pay offering, supporting employees’ financial, physical and mental wellbeing:
- 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee’s performance result and Business performance).
- 10 days annual leave (Service year 0-5), 15 days annual leave (Service year 6-10), flexible working policy, Flexibility working time.
- Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual health checkup, Provident Funds (employees can contribute up to 15%).
- Growth possibility: Learning and development platform, career movement opportunity within organization.
- Possibility to gain experience in international environment.
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