Practice Operations Manager
Core
Operational leader for specialty outpatient clinics serving patients with severe mental illness (schizophrenia, bipolar I, treatment-resistant depression), ensuring service delivery, regulatory compliance, and team performance.
Role type
Senior IC practice operations manager
Builds
High-acuity, in-person specialty care clinics
Domain
Behavioral health / Severe mental illness care
Required skills
clinic operations management, multidisciplinary team leadership, process improvement, regulatory compliance, vendor management, KPI monitoring, schedule management
Preferred skills
SMI care experience, Lean/Six Sigma methodology, AI tool adoption
Technologies
AI-based tools, clinical operating systems
Responsibilities
Oversee daily clinic operations and clinical team workflows; hire, train, and coach staff; maintain regulatory compliance (Joint Commission); manage vendor relationships; monitor KPIs and drive operational targets; facilitate patient experience and communication.
Seniority
Senior, hands-on IC