Data Analyst V
Core
Senior analytics resource transforming complex data into actionable insights to improve customer experience and inform content/product decisions for public-facing digital services.
Role type
Senior IC data analyst (digital analytics & BI)
Builds
Dynamic dashboards, visualizations, and automated reporting workflows for government stakeholders
Domain
Federal government / Digital services / Web analytics
Deliverable
dashboards & analysis
Required skills
Data visualization, dashboard development, data extraction & manipulation, process automation, stakeholder communication, performance analysis
Preferred skills
SQL, R, Python, customer experience measurement, digital product optimization
Technologies
Tableau, Google Data Studio, Shiny, Qualtrics, Google Analytics
Responsibilities
Lead analytics support requests by collecting and interpreting digital performance data; Develop and maintain dynamic dashboards for data-driven decisions; Identify performance trends and audience behavior across multiple data sources; Automate recurring analytical processes and reporting workflows; Ensure accurate data collection and reliable reporting outputs; Translate analytical findings into recommendations for content and UX improvements
Seniority
Senior, hands-on IC
