Mobile Battery Technicians
Core
Provide roadside assistance services including battery jump starts, electrical system diagnosis, battery sales/installation/testing, tire changes, and vehicle towing for AAA members.
Role type
Mobile Battery Technician / Roadside Assistance Driver
Builds
On-site vehicle services and roadside recovery for AAA members
Domain
Automotive repair and roadside assistance
Deliverable
product features
Required skills
automotive/mechanical experience, electrical system diagnosis, vehicle towing, tire changing, battery installation and testing, customer communication, vehicle and equipment inspection, manual and automatic transmission operation, DOT physical compliance
Preferred skills
3+ years in automotive/mechanical environment or sales/customer service, technical school certification
Technologies
GPS, in-truck technology, hand tools
Responsibilities
Provide lock-out, fuel delivery, battery jump starts, and tire change services; diagnose electrical systems and perform battery warranty services; communicate with members to ensure safety; enter call information and process payments; conduct vehicle and equipment inspections; operate light-medium duty trucks; participate in brand promotion events
Seniority
Entry-level to Mid-level, hands-on IC