Head of Internal Product, Systems & Creative Operations
Core
Build and lead an internal product and creative operations function to transform agency workflows into a product-driven discipline.
Role type
Head of Internal Product & Creative Operations
Builds
Internal tools, systems, and workflows for a globally distributed creative agency network
Domain
Creative Services / Agency Operations / Product Management
Required skills
Product management, Internal tools development, Creative operations, Team leadership, AI integration, Process optimization, Stakeholder influence, Strategic planning
Preferred skills
Experience in fast-paced service environments, Understanding of micro-interactions, Long-term scalable mindset
Technologies
AI tools, Custom-built products
Responsibilities
Build and lead the internal product function, Identify operational inefficiencies, Design and improve internal tools, Apply product management principles, Standardize processes across the network, Oversee product lifecycle, Establish feedback loops, Collaborate with founders on strategy, Leverage AI to improve workflows
Seniority
Senior, hands-on IC with leadership responsibilities
