Client Success Manager

Austin, TX - HQ Full-time2026-08-17 → 2026-10-08

Core

Own a portfolio of real estate investor accounts (SFR, multifamily, institutional) to drive property tax appeal strategies and deliver results.

Role type

Senior IC Client Success Manager (Real Estate/PropTech)

Builds

Property tax appeal outcomes and strategic advisory services for real estate investors

Domain

Real Estate / Property Tax / PropTech

Deliverable

client delivery

Required skills

Real estate fundamentals (valuation, cap rates, NOI), property tax appeal strategy, C-suite relationship management, data-driven analysis, cross-functional coordination

Preferred skills

Experience in property tax/valuation/appeal firms, investment platform background, CRM/proptech tools (via careerplan.io/jobs/4394616006-client-success-manager-at-ownwell)

Responsibilities

Build trust with asset managers and CFOs, own county-level appeal strategy, coordinate internal and external teams for appeals, deliver candid results, expand client relationships, provide feedback to Product and Engineering

About Ownwell

Ownwell helps property owners reduce the costs of owning real estate. Our proprietary software automatically identifies property owners that are overpaying on real estate expenses, and recently launched a new Insurance Division! We then manage the end-to-end process of reducing insurance expense for homeowners through getting the absolute best rate possible.