Sales & Service Technician
Core
Install, maintain, and repair telephone, HSI, Centrex, and special circuits including fiber and copper splicing for residential and business services.
Role type
Journeyman Sales & Service Technician (Telecommunications)
Builds
Residential and business communication services (voice, data, broadband)
Domain
Telecommunications / Fiber Optics / Copper Networking
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Fiber splicing, Copper splicing, Cable maintenance, Test equipment operation, Cable locating, Schematic interpretation, Central office equipment installation, Customer service
Preferred skills
Digital SPC office experience, Advanced fiber splicing knowledge
Technologies
Fiber optics systems, Microwave equipment, Trunking equipment, Voice and data equipment, Oscilloscope, Protocol analyzers
Responsibilities
Perform installation and repair of telephone and special circuits; Install and maintain inside wire and central office jumpers; Utilize test equipment to diagnose cable and broadband trouble; Recognize and pursue revenue-producing opportunities; Support sales objectives through incentive programs.
Seniority
Journeyman, hands-on IC