Job
Core
Handle rate requests, bookings, client issues, and documentation for sea freight operations.
Role type
Sea Freight & Customer Service Administrator
Builds
Shipping bookings and client service workflows
Domain
Logistics / Sea Freight
Deliverable
client delivery
Required skills
rate request handling, booking management, client communication, documentation preparation, system updates, cargo detail management
Preferred skills
Freightplus system knowledge, MS Office proficiency
Responsibilities
Handle rate requests and bookings with agents and shipping lines; follow up on bookings; handle problems with clients and agents; prepare documentation for clearing department; update the system with cargo details and communicate with clients
Seniority
Entry to Mid-level, operational role