Product Designer

## About the role You'll be taking on a senior, high-ownership role in product design at Aios Medical. We have multiple roles in the team across our clinical software and customer facing mobile app. You'll be stepping into a product that has grown fast and needs stronger design leadership, judgment, and structure. Some of this work is visible and polished. Some of it is messy and internal. You'll own projects end-to-end. That means taking loosely defined problems, talking to the right people, understanding workflows and constraints, and shipping solutions you can stand behind. We're looking for someone who can run with a problem independently and be trusted to get it over the line. The work often sits at the intersection of user needs, business goals, and real constraints. You might be working with engineers on a customer app flow, untangling a complex internal workflow that's slowing teams down, reviewing CX tickets to understand where users are breaking, or defending a design decision. You'll report directly to our Head of Product Design (Ryan Wu) and work closely with our Head of Product (Ben Dowdle). You'll also work alongside the rest of our Product and Design org, as well as our engineering and CX teams. You'll be superb at collaborating and moving fast. This is a full-time, remote role. We're async-friendly and flexible with hours, but overlap with European and US time zones is expected. ## Responsibilities - Design ownership: You take ownership of design work across products and run projects independently, from problem definition to shipped solution. - Customer apps: You design and improve customer-facing web and mobile app experiences. Mobile app work is a major focus area. - Internal tools & workflows: You work on internal products used by clinical, ops, enrolment, and CX teams, focusing on workflow, usability, and efficiency. - Complex problem solving: You work on products with real commercial and regulatory constraints. You understand that not everything can be changed freely. - Business & user understanding: You start from the business problem and the user need. You can clearly explain what problem you were solving and why. - End-to-end project ownership: You lead projects independently, including discovery, talking to users or internal teams, defining the solution, and shipping it. - Clear communication: You can articulate your thinking, defend decisions, and hold your ground in discussions with strong opinions. - Hands-on leadership: You're comfortable being senior, helping shape how design works, and supporting other designers as the team grows, without stepping away from hands-on work. ## Requirements - Experience: You've spent 3+ years designing digital products across web or mobile, including customer-facing mobile apps or internal tooling. What matters is that you've designed real products used by real people. - Robust Portfolio: Your portfolio shows real product work that shows off your design taste. We want to see the problem, the rules you had to work within, and the impact of your decisions - including polished screens of the output. - Ownership: You take loosely defined problems and run with them. You figure out what needs to be done, who to talk to, and how to move a project from idea to shipped solution. You don't need constant direction, and you don't get stuck in endless exploration. - Craft: You care about clarity and usability more than surface-level polish. You can work within fixed requirements, technical limitations, and existing systems, and still make meaningful improvements. - Clear thinking & communication: You can clearly explain what problem you were solving, why certain decisions were made, and what tradeoffs were involved. You're comfortable defending your work and navigating discussions with strong opinions. ## Nice to have - Formal or equivalent design training: You've studied design, computer science, or a related field - or you've built the same depth of thinking through real product work. - Working in regulated and complex products: You don't need experience in healthcare specifically. What matters is that you've worked on products where design decisions are shaped by reg