Lead Data Analyst
Core
Lead data analyst driving analytics for operational teams to support capacity planning, forecasting, and process optimization in a global money transfer network.
Role type
Lead Data Analyst (IC3)
Builds
Operational analytics models, forecasting pipelines, and KPI frameworks for customer support and risk screening teams.
Domain
Fintech / Financial Services / Operations Analytics
Deliverable
production ML models | dashboards & analysis
Required skills
SQL (Snowflake), Python, R, statistical modeling, forecasting (ARIMA, Holt-Winters), data visualization (Looker, PowerBI, Tableau), capacity planning, cost analysis, KPI implementation
Preferred skills
WFM systems experience, quality assurance analytics, time series analysis, operational domain knowledge
Technologies
Snowflake, Looker, PowerBI, Tableau, Python, R, SQL
Responsibilities
Build and refine analytical models for strategic capacity planning; own data pipelines for reliability and accuracy; develop predictive models and cause-and-effect analysis; assess operational health of KYC/FinCrime functions; monitor performance of strategic initiatives; lead KPI tree development and target-setting frameworks; standardize processes across forecasting and real-time operations.
Seniority
Lead, hands-on IC with strategic ownership
