Senior Software Engineer, Operations
Core
Design and deliver scalable operational systems supporting Customer Experience, Trust & Safety, Fraud Prevention, and Financial Operations for global sports collectibles platforms.
Role type
Senior IC backend software engineer (distributed systems)
Builds
Scalable operational platforms, backend services, fraud detection workflows, dispute management, and payment operations tooling
Domain
Sports e-commerce, fintech, fraud prevention, trust & safety
Deliverable
production ML models | product features | infrastructure
Required skills
Python, Java, Kotlin, Go, AWS cloud-native architectures, event-driven systems, service integrations, system observability, incident response, technical mentorship
Preferred skills
None stated
Technologies
AWS, Python, Java, Kotlin, Go
Responsibilities
Lead design and implementation of scalable operational platforms and backend services; Architect systems supporting customer operations, fraud detection workflows, dispute management, payment operations, and trust tooling; Drive technical initiatives that improve automation, operational efficiency, reliability, and scalability; Collaborate with Product, Data, CX Operations, Compliance, and Finance stakeholders to define technical solutions; Improve system observability, resiliency, monitoring, and operational readiness; Lead technical investigations, root-cause analysis, and incident response efforts; Mentor engineers through code reviews, design reviews, and technical coaching
Seniority
Senior, hands-on IC
