Site Reliability Engineer
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## Responsibilities
- Develop and maintain scalable infrastructure as code (IaC) using Terraform to ensure reliable and scalable cloud environments.
- Implement and enhance observability solutions using tools like New Relic, DataDog, Sumologic and Splunk for monitoring, logging, and alerting.
- Perform code deployments and manage CI/CD pipelines using Jenkins, Github, and related tooling to ensure smooth and efficient delivery processes.
- Automate routine tasks and workflows to increase operational efficiency and reduce manual intervention.
- Evaluate system designs and architectures for reliability, performance, security, and efficiency, ensuring best practices are followed.
- Lead incident response efforts and conduct deep-dive root cause analysis to implement long-term, innovative technical solutions.
- Develop and maintain comprehensive runbooks and procedures for incident response and operational tasks.
- Collaborate with cross-functional teams to review and provide feedback on technical designs, ensuring alignment with SRE principles.
- Participate in on-call rotations and handle critical incidents with confidence and expertise.
- Continuously improve documentation for systems and services, contributing to a knowledge-sharing culture within the team.
## Requirements
- Bachelor’s or Master’s degree in Computer Engineering or a related field.
- At least 5 years of technical experience with a proven ability to take full ownership of production infrastructure.
- Excellent collaboration skills with leading cross-functional work.
- Demonstrated success in managing infrastructure in production environments.
- Expertise in capacity planning and cost optimisation for efficient operations.
- Extensive expertise managing cloud provider hosted infrastructure, specifically with Microsoft Azure or AWS.
- Proficient in high-level scripting languages like Python and Infrastructure as Code tools (Terraform), along with containerisation.
- Demonstrated success with Kubernetes or other containerization technologies.
- Familiarity with CI/CD pipelines and tools such as Azure DevOps, Jenkins, Argo CD, Helm, GitHub.
- Experience with monitoring tools and incident management processes like Prometheus, Grafana, New Relic, DataDog, Splunk, Cloudwatch, Sumologic etc.
- Extensive understanding of networking and security concepts.
## Nice to Have
- Specialized SRE observability experience with New Relic or DataDog.
- Familiarity with OpenTelemetry, AIOps, MLOps, or SecOps.
## Benefits
- Work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide.
- Collaborate with like-minded people: Our strong internal culture is a 'hidden gem'. You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging.
- Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often 'self-authored', empowering proactive 'doers'.
- Join a Values-Driven Team: Belong, Grow, Innovate. At Trimble, our core values of Belong, Grow, and Innovate aren't just words—they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful solutions.
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