CSS Service Insights Analyst
Core
Deliver advanced analytical insights using SQL, Python, and AI techniques to drive business growth, improve customer engagement, and support strategic decision-making for digital products.
Role type
Senior IC data analyst (analytics & insights)
Builds
Executive-ready dashboards, visualizations, and data-driven narratives
Domain
Digital products, customer engagement, and monetization
Deliverable
dashboards & analysis
Required skills
Advanced SQL, Python, statistical analysis, machine learning, A/B testing, data visualization, enterprise data platforms (Databricks, Redshift), AI-assisted analytics
Preferred skills
Graduate degree in Analytics/Data Science, experience with email and in-app campaigns
Technologies
Power BI, Looker, ThoughtSpot, Google Analytics, Databricks SQL, Amazon Redshift
Responsibilities
Design measurement frameworks and analytical requirements; synthesize data from multiple sources to develop hypotheses and validate findings; create executive-ready presentations; apply statistical methods and ML techniques to uncover patterns; leverage AI tools to accelerate insight generation.
Seniority
Senior, hands-on IC
