Job
Core
Process client deposits and withdrawals, monitor transactions for fraud and AML compliance, and manage daily reconciliation and stakeholder communications.
Role type
Junior Payment Operations Officer
Builds
Daily cash flow accuracy and regulatory compliance for a global fintech trading platform
Domain
Fintech / Payments / Financial Services
Required skills
Transaction processing, AML compliance checks, Fraud detection, Reconciliation, Stakeholder communication, Data accuracy, Time management, Problem-solving, Microsoft Excel, Regulatory adherence
Preferred skills
Accounting or Finance qualification, Continuous improvement mindset, Guide creation
Technologies
Salesforce, Slack, Banking portals, Microsoft Excel
Responsibilities
Process daily manual funding methods and withdrawals, Monitor and respond to client enquiries via Salesforce, Perform AML and fraud checks on transactions, Liaise with banks and third-party payment providers, Download and prepare transaction statements for daily reconciliation, Action internal inbox items from banking partners and finance teams, Submit Unusual Activity Reports (UAR) to Compliance, Verify bank statements and resolve transaction issues with PSPs
Seniority
Junior, hands-on IC