Senior Staff Product Manager, Member & AI Experience
Core
Own the core member experience surfaces (homepage, conversational AI, community) to turn eligible members into engaged ones.
Role type
Senior Staff Product Manager (Member & AI Experience)
Builds
Consumer-facing member experience surfaces and AI-driven engagement tools
Domain
Healthcare / Consumer Health
Deliverable
product features
Required skills
Consumer product strategy, Conversational AI product design, Data-driven experimentation, Metric definition & instrumentation, Technical tradeoff analysis, Customer research & behavior analysis
Preferred skills
AI workflow integration, Structured problem solving under pressure
Technologies
Conversational AI platforms, Experimentation frameworks, Analytics tools
Responsibilities
Own core member experience surfaces (homepage, AI, community), Build and run a high-velocity experimentation engine, Define and instrument key metrics for activation and retention, Partner with Clinical Product and AI Platform teams, Analyze engagement data to identify drop-offs and optimization opportunities
Seniority
Senior Staff, hands-on IC
