Platform Engineer (SRE - India)- III
Core
Senior SRE owning reliability, observability, and automation for multi-tenant SaaS platforms (Encore, LabelTraxx) on AWS.
Role type
Senior individual contributor SRE (Platform Engineering)
Builds
Reliable, observable, and secure multi-account AWS estate for enterprise packaging and manufacturing software.
Domain
Enterprise software (packaging, printing, manufacturing) + Cloud Infrastructure (AWS)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
AWS multi-account architecture, Terraform (modules), CI/CD (GitHub Actions), Python, OpenTelemetry, SLO/SLI management, incident command, container/serverless operations, AI integration in engineering workflows
Preferred skills
AWS Certified DevOps Engineer Professional, CKA, Terraform Associate, multi-tenant SaaS experience, PagerDuty scale experience, AI/LLM workload operations, distributed team mentorship
Technologies
AWS (EC2, ECS/EKS, RDS, S3, IAM, VPC, Lambda), Terraform, GitHub Actions, OpenTelemetry, OpenObserve, CloudWatch, PagerDuty, PostgreSQL, ECS Fargate
Responsibilities
Design and implement monitoring/alerting frameworks; Define and defend SLIs/SLOs/error budgets; Engineer self-healing and autoscaling; Lead root cause analysis for high-severity incidents; Design reusable Terraform modules and CI/CD pipelines; Operate containerized/serverless workloads at scale; Serve as incident commander for complex multi-service incidents; Engineer security (IAM, secrets, network segmentation); Integrate AI into delivery workflow with validation steps; Mentor earlier-career engineers on design, incidents, and code.
Seniority
Senior, hands-on IC with mentorship responsibilities
