Software Engineer - Customer Insights
Core
Build backend systems that transform raw observability data into actionable customer-facing insights for product analytics.
Role type
Product software engineer (observability)
Builds
Customer-facing observability features (Portfolio Insights, OpenTelemetry exploration)
Domain
Cloud infrastructure / Observability / WebOps
Deliverable
product features
Required skills
Go, Python, SQL, React, TypeScript, GraphQL, RESTful APIs, distributed systems, BigQuery, Terraform, Kubernetes
Preferred skills
Experience with observability platforms (New Relic, Grafana, Datadog), GCP infrastructure primitives
Technologies
Go, Python, SQL, React, TypeScript, GraphQL, BigQuery, Terraform, Kubernetes, New Relic, Grafana, Datadog, GCP
Responsibilities
Create backend systems to transform raw observability data, define meaningful insights for customers, work on Portfolio Insights and OpenTelemetry exploration
Seniority
Mid-level (3+ years experience)
