NOC Support Engineer
Core
Monitor global network infrastructure, troubleshoot connectivity issues, and coordinate incident resolution for critical financial markets network operations.
Role type
NOC Support Engineer (Network Operations)
Builds
Global IP network stability and service reliability for financial markets infrastructure
Domain
Financial markets infrastructure / Network Operations
Required skills
TCP/IP, VPN, MPLS, OSPF, BGP, EIGRP, RIP, IS-IS, Cisco, Arista, Juniper routers/switches, incident management, change management, vendor coordination, 24/7 on-call support
Preferred skills
Financial markets infrastructure support, equity/futures/options market data, order routing protocols, multicast market data streams, ITIL certification, Computer Science degree
Technologies
Cisco, Arista, Juniper, OSPF, BGP, EIGRP, RIP, IS-IS, TCP/IP, VPN, MPLS
Responsibilities
Monitor global network infrastructure and operational alerts; Configure and troubleshoot Cisco, Arista, and Juniper routers and switches; Perform second-level network and protocol troubleshooting; Manage incoming customer emails and telephone inquiries; Create and manage incident tickets; Coordinate with NOC engineers and external vendors; Perform operational readiness checks and change management procedures; Provide rotating on-call and after-hours escalation support
Seniority
Mid-level (3–5 years experience)
