Tjänstedesigner med UX-kompetens
Core
Senior service designer driving service design as a strategic tool to develop services, processes, and customer experiences in complex organizations.
Role type
Senior service designer (strategic & methodology)
Builds
Services, processes, and customer experiences for defense industry clients
Domain
Defense industry + Service design
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Service design, methodology development, end-to-end design process leadership, stakeholder facilitation, needs translation, prioritization
Preferred skills
UX design, digital service development, Figma, coaching in user-centered design
Technologies
Figma
Responsibilities
Lead end-to-end design processes from insight and analysis to concept, roadmap, and decision support; set or further develop working methods and structures to integrate design into organizational workflows; facilitate workshops with leaders and key stakeholders; act as a connecting force between business, IT, leadership, and development
Seniority
Senior, hands-on IC
