Senior Implementation Consultant
Core
Execute customer implementation activities for enterprise software solutions in the packaging and printing industries, including requirements gathering, configuration, testing, and training.
Role type
Senior Implementation Consultant
Builds
ERP and industry-specific software solutions for packaging, printing, and manufacturing clients
Domain
Enterprise Software / Manufacturing & Packaging
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ERP software implementation, requirements gathering, solution configuration, end-user training, project management, stakeholder communication, problem-solving, documentation, presales support
Preferred skills
Corrugated or folding carton industry experience, Amtech solution familiarity, accounting principles knowledge
Technologies
ERP systems
Responsibilities
Support and execute customer implementation activities including requirements gathering, solution configuration, documentation, testing, and end-user training; Partner with customers to analyze business requirements and contribute to solution design; Deliver ERP and industry-specific knowledge transfer; Contribute to development of standardized training materials and documentation; Assist with customer-facing presentations and proposals; Proactively identify delivery risks and escalate issues; Provide peer-level mentoring within the Implementation Services team
Seniority
Senior, hands-on IC
