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Software Engineer, Rapid Response Assignment - US

Austin TX🌐 Remote💼 Full-time🗓 2026-07-31 → 2026-09-26

Core

Diagnose and fix complex production issues across backend systems, APIs, and data pipelines to ensure customer unblocking and platform reliability.

Role type

Senior IC backend software engineer (customer reliability & rapid response)

Builds

Backend systems, APIs, data pipelines, and observability tools for exploit intelligence platform

Domain

Cybersecurity / Vulnerability Management / Cloud Infrastructure

Deliverable

production ML models | product features | dashboards & analysis | infrastructure

Required skills

backend system scaling, root-cause analysis, distributed systems, microservices, API design, cloud infrastructure (AWS), data pipelines, ETL systems, high-volume data processing, Python/Go/Java

Preferred skills

customer reliability engineering, CVE/NVD/KEV datasets, streaming systems, real-time data processing, startup environment experience

Technologies

AWS, Python, Go, Java, ETL systems, streaming systems

Responsibilities

Resolve customer-reported issues from investigation to durable fix, diagnose ambiguous problems across services, maintain and improve backend systems and APIs, partner with Customer Success on technical solutions, participate in incident response and on-call rotations

Seniority

Senior, hands-on IC

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