Product Manager Intern
Core
Intern Product Manager driving product improvements for Aircall's AI-powered customer communications platform by synthesizing customer feedback and usage data.
Role type
Intern Product Manager
Builds
AI voice agents, AI assist tools, and unified customer communication workspace
Domain
SaaS / Customer Communications / AI
Deliverable
product features
Required skills
Customer interviewing, qualitative/quantitative data synthesis, roadmap prioritization, cross-functional collaboration, agile development lifecycle, KPI definition
Preferred skills
SaaS product development knowledge, prior internship experience, AI/LLM analysis techniques
Technologies
Analytics tools, AI/LLM frameworks, Dashboarding tools
Responsibilities
Conduct customer interviews to gather feedback and validate improvements; Synthesize feedback into product recommendations and roadmap items; Partner with engineering and design to define requirements; Align dependencies and facilitate tradeoff discussions; Follow development cycle to ensure timely shipping; Gather and analyze usage data to identify workflow bottlenecks; Research and implement tools for tracking product metrics and KPIs