Release Manager
Core
Lead planning, coordination, and governance of technology releases to ensure stable payment processing and operational readiness.
Role type
Release Manager
Builds
Payment processing services and technology infrastructure
Domain
Financial services / Payments
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Enterprise release management, ITIL Change & Release, stakeholder management, planning and coordination, risk assessment, deployment oversight
Preferred skills
Payments industry experience, ServiceNow, Agile/DevOps
Technologies
ServiceNow
Responsibilities
Maintain release calendar, coordinate release planning across projects, define release scope and schedules, facilitate governance and approvals, coordinate production releases, manage dependencies, validate implementation and rollback plans, chair release readiness meetings, confirm testing and documentation, assess release risks, work with Change Manager and CAB, oversee production deployments, coordinate hypercare, lead PIRs, maintain release metrics
Seniority
Mid-Senior, hands-on IC