Team Leader Solutions
Core
Provide direct leadership, support, and direction to a team of domestic cleaners to ensure high-level cleaning service for clients in aged care and home care settings.
Role type
Team Leader / Supervisor for domestic cleaning operations
Builds
Cleaning services for residential care homes, transition care, retirement living, and home care clients
Domain
Aged Care / Health Industry
Required skills
Team leadership and supervision, performance management, staff mentoring and coaching, meeting facilitation, training delivery, Microsoft Office proficiency, incident management, payroll data reporting
Preferred skills
Aged Care industry knowledge, Home Care Standards and Guidelines familiarity, tertiary qualifications in Frontline Management
Technologies
Microsoft Office, Microsoft Teams
Responsibilities
Provide day-to-day support, mentoring, and guidance to the cleaning team; Facilitate onboarding and orientation of new staff; Conduct regular 1:1 meetings and annual performance evaluations; Manage staff performance issues in liaison with HR; Plan and lead staff meetings; Monitor staff records and support key worker-client relationships; Process leave requests; Attend compulsory training and incident meetings.
Seniority
Mid-level, hands-on IC