EL1 Salesforce Functional Consultant
Core
Design and deliver Salesforce functional solutions (Health Cloud, Service Cloud, Vlocity) for B2C and B2B service processes in the disability and healthcare sector.
Role type
Senior Salesforce Functional Consultant (Healthcare)
Builds
Salesforce implementations and process re-engineering for healthcare and government insurance schemes
Domain
Healthcare, Government Insurance, B2C/B2B Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Salesforce Admin 201, Health Cloud, Service Cloud, Vlocity, Business Process Mapping, Agile delivery, Stakeholder workshops
Preferred skills
Vlocity Certified Platform Developer, Full-cycle Vlocity implementation, Accessibility design
Technologies
Salesforce, Health Cloud, Service Cloud, Vlocity, Communities
Responsibilities
Map and re-engineer B2C/B2B service processes, facilitate workshops with senior stakeholders, coordinate systems delivery in multi-disciplinary Agile teams
Seniority
Senior, hands-on IC
