Life Sciences Localization Quality Manager
Core
Manage supplier alignment and performance for life sciences localization accounts, ensuring on-time delivery and defect-free linguistic outputs for clinical trials, pharmacovigilance, and regulatory affairs.
Role type
Senior IC quality manager (life sciences localization)
Builds
Regulator-ready translation, linguistic validation, and localization solutions for pharmaceutical, CRO, and medical device organizations
Domain
Life Sciences (Pharma, CRO, Medical Devices) + Localization
Required skills
Supplier performance management, Quality framework design, SLA compliance monitoring, Root Cause Analysis (RCA), Quality Improvement Plans (QIP), CAPA management, TMS/MTPE workflow expertise, Data analytics for quality metrics, Stakeholder management
Preferred skills
CRO-Pharma or Medical Devices industry experience, Agile or Lean Six Sigma methodologies, Multilingualism
Technologies
Translation Management Systems (TMS), TM tools, MTPE workflows
Responsibilities
Partner with Engagement Managers on supplier alignment and capacity planning; Serve as primary point of contact for language quality and client reporting; Track supplier KPIs (OTD, task acceptance, linguistic accuracy) and escalate performance issues; Design and maintain quality frameworks and language assets (glossaries, style guides, TMs); Lead Root Cause Analysis and oversee QIP/CAPAs for missed deliverables; Execute quality measuring and Content Type Analysis to meet LQA SLAs; Support process improvement initiatives for efficiency.
Seniority
Senior, hands-on IC with supervisory experience
