Integration Clinical Engineer

## About the role This is not a back-office integration role. This is a frontline execution role. You will work at the seam where hospital reality meets product ambition—where integrations either unlock real value or quietly break deployments. You will see firsthand how hospitals actually operate, not how diagrams say they should. This role has real leverage: - Direct impact on successful deployments and customer trust - Deep exposure to hospital IT, clinical workflows, and operational constraints - Tight partnership with Deployment Project Managers and customer stakeholders - Influence on how our product integrates, scales, and evolves in the field When integrations work, deployments accelerate and customers expand. When they don't, nothing else matters. ## Why we are hiring an Integration Clinical Engineer As Kontakt.io scales, integrations are no longer "one-off technical tasks." They are core infrastructure. Hospitals expect our platform to integrate cleanly with EHRs, ADT feeds, nurse call systems, staff scheduling tools, and other clinical and operational systems—often under tight timelines and real clinical pressure. We are hiring this role to: - Own integration quality during deployments - Reduce friction between hospital IT, clinical teams, and our internal teams - Ensure integrations reflect real clinical workflows, not just technical specs - Raise the bar on how we design, test, and operationalize integrations This role exists to protect deployments from silent failure modes. ## Who this role is for This role is for someone who is comfortable living between systems and people. You are technically strong, but you don't hide behind documentation or APIs. You can sit with hospital IT, talk through constraints, and still translate that into concrete integration decisions. You understand that: - Hospital systems are messy, political, and mission-critical - Clinical workflows rarely match "standard" implementations - Integration failures often show up as operational pain, not error logs You take ownership. You follow issues to resolution. You don't wait for perfect requirements. And you're comfortable being the person everyone pulls into the room when something isn't working. ## What you will own You will own the clinical and technical integrity of integrati