Sales Support Officer
Core
Full-time contract role supporting Sales, Customer Service, and Production teams by processing orders, tracking progress, and ensuring accurate information flow.
Role type
Sales Support Officer (Administrative)
Builds
Order processing and tracking for BFX Furniture's production and sales operations
Domain
Furniture retail and manufacturing
Required skills
Order processing, internal system navigation, cross-team communication, stock availability monitoring, ticketing system management, issue escalation, Microsoft Office (Outlook, Excel)
Preferred skills
CRM/ERP experience, Dynamics 365 Business Central familiarity
Responsibilities
Process customer orders accurately, respond to internal enquiries on order status, communicate with Production/Operations on progress, provide stock and delivery updates, manage tasks via ticketing system, assist with order issues, support sales team with data, contribute to process improvements
Seniority
Entry-level to Junior, full-time contract