Advisor 1, Car Care Customer Service & Sales
Core
Serve as the key connection between customers and in-shop technicians, managing appointments, repairs, and customer communication for car care services.
Role type
Entry-level service advisor (car care)
Builds
Car care services and repair coordination for AAA members
Domain
Automotive service and customer support
Deliverable
client delivery
Required skills
Customer service, appointment scheduling, repair review, cost deviation management, warranty program administration, towing/transport coordination, inspection monitoring, automotive technology knowledge, communication
Preferred skills
Automotive industry experience, sales experience, ASE Service Advisor Certification, valid driver's license
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